- Global Incidents: Allows you to open a support ticket that is sent directly to the technical support team.
- Refund Request: Allows the establishment to create a ticket to request a refund for the amount charged for a paid WiFi service.
- Logs: Displays a chronological list of all actions performed at the following levels:
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Site: Actions that have been carried out at the site level.
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Users: Actions performed by platform users.
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Controller: Actions performed on the Controller (the primary network device).
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PMS: Actions and calls made to the PMS, in cases where there is an integration with a Property Management System.
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- What’s New: The platform is constantly evolving. This section displays the latest updates and features implemented.
